Delete your Nityam account
Last updated: 2 August 2026 · Nityam Android app (co.yugam.nityam), Yugam International School, Kanpur.
How to request deletion
In the app: Profile → Account → Delete Account → Request account deletion.
By email, including if you have uninstalled the app: write to intern4@yugam.co with the subject "Delete my Nityam account", and include the name and mobile number registered on the account so we can identify it.
Parents and guardians: you may request deletion of an account held for a student in your care by either route. Use the subject "Delete my child's Nityam account" and give the student's name and registered mobile number.
What happens, and when
- We deactivate the account within 2 working days and reply to confirm. Sign-in stops working immediately.
- A 30-day hold begins, so the request can be reversed if it was made by mistake. Signing in during the hold cancels the request and reactivates the account.
- After 30 days the data listed below is deleted, and the registered mobile number and email are released — the same person can sign up again later as a new user, starting fresh.
What is deleted
- Name, mobile number, email address, password and Google sign-in link
- Profile photo, city, state and learning goal
- Community posts, comments, doubts, reviews, chat messages and voice notes
- Bookmarks, personal notes and course progress
- Signed-in device and session history
- Access to all enrolled courses, including courses that were paid for
What is retained, and why
| Retained | Reason | How long |
|---|---|---|
| Academic records — attendance, test attempts, assignment submissions, results | School record-keeping obligations for enrolled students | As long as the School must keep student records |
| Fee, order and payment records | Indian tax and accounting law | At least 8 years |
Retained records are kept as School records and are not used to contact you or to profile you after deletion. Nothing is sold or shared for advertising, before or after deletion.
Please note: fees already paid are not refunded when an account is deleted. See the refund policy. If you want to keep your course access, do not delete the account — sign out instead.
Questions
Email intern4@yugam.co or call 77069 98486. See also the privacy policy.